123 Live Help offers Free Video Live Help Chat Software and Free Live Support Hosting Service for you.
It is flexible, real-time, full-featured and stable with pure Flash Client & powerful Java Server. What's the best, it can be integrated with Joomla seamlessly!
Top Features of 123 Live Help Joomla Module:
1. Empower your website with a Face-to-Face Live Support Chat.
It enables your operators offer online instant support to visitors. The video live chat function offers your site a very human experience as the visitors can talk to the staff face to face.
2. Generate all-round Reports for Statistics Analysis.
123 Live Help Chat can auto-detect visitors' information and generate data statistics on Traffic Source, Activities of Visitors & Operatorsd-deOao Performance, to help you hone your marketing.
3. Display operator status on the page.
The Joomla Live Support Module can display operators who are online. And it also offers an offline messenger system.
4. Build the Member-Only Department.
You can create multiple departments to organize operators in 123 Live Help. And you can also build a brand new department for your member only after the free Joomla integration.
5. Show Customized Information in Operator Panel.
All customersd-deOao info can be monitored by your 123 Live Help. In addition, you can display the customize usersd-deOao info (such as their E-mail addresses, past purchase information, etc) via integrating 123 Live Help Chat Software with the Joomla database.
6. Usersd-deOao Auto-login
If you just hope the registered users have access to 123 Live Help, you can integrate it with your Joomla Database seamlessly. Then only users could auto-login to live chat in special department.
Brand new feature:
**Live Help Chat with SkypeIn Service**
With just a click of the mouse, your operators are able to call or answer visitors in text and voice messages via the live help chat software to connect Skype directly.