Thanks to its web based structure, Ultimate HelpDesk Billing can be used on your web site or within a company intranet. Streamline communications between your companies support department and the end users by giving them the level of support they require and deserve. Maintain your clients invoices via the built in billing system,- no need to deal with paper-based invoices any more! With a central location to enter and manage all support issues, users will gain confidence in your companies support department knowing their issues won't be lost via a complicated telephony system or a string of unthreaded emails.