Information call center is a web based system useful for call centers to handle customer's calls, log calls, assign importance calls, archieve calls etc., By using this program you will be able to solve 80% of your problem in half time. It also...
This is an useful aticle for the beginners where the author explains how to use Excel and .NET for Message Queuing. This will be much useful for programmers who are involved in developing a browser based outbound call center type application in...
Autosecretary is a software solution for handling incoming and outgoing phone calls based on AI voice processing feature. Whether you run a support line that offers different information, basing on user input or a telephone announcement broadcast...
Powerful collection of components providing telephony, faxing, serial port communication, data transfer, speech recognition, and much more.
Telephone programming component, extensition of Micosoft TAPI2.0,support multi-lines, multi-calls per line, help you build you IVR system in few minutes. It can release you from the drudgery of writing low-level code. It makes adding computer...
This is a database driven program through which users can meetout their needs of their callcenters. Users can take control over every aspect of this software and can customize it to suit all their web based demands in managing callcenters. It uses...
Delphi's SysUtils unit have nice function FormatDateTime for conversion from DateTimeto a String with format. Here is the inverse function:Function FormatStrToDateTime(Format, strDate : string) : TDateTime;
ExceleTel TeleTools is a programmer's tool that allows object-based access to Microsoft's Telephony API (TAPI), which equates to easy and hardware-independent control of telephony and modem cards.
Component to handle VOX (Dialogic telephony voice files) with the maximum easy. Play and record directly, convert from to WAV and other formats. Versions for Delphi 1 and 3, available from author. Free for any registred VOCOM users.
Software authors can now shave hours and hours off of their release promotion time by automatically submitting their software to over 110 Internet Software Download sites using AddSoft. It even auto-uploads to all major software repositories.... | 
