This free call center help desk like application is designed to allow the tracking of support calls in an information technology or non-technology department. The call center supports a wide rang of features, including a knowledgebase, and ticket...
Information call center is a web based system useful for call centers to handle customer's calls, log calls, assign importance calls, archieve calls etc., By using this program you will be able to solve 80% of your problem in half time. It also...
Adapt Data Solutions delivers online issue tracking solutions and web based CRM software. We provide companies with an extremely flexible, low cost, web database platform that can be used in countless applications:Web Issue Tracking CRM...
This is an useful aticle for the beginners where the author explains how to use Excel and .NET for Message Queuing. This will be much useful for programmers who are involved in developing a browser based outbound call center type application in...
Autosecretary is a software solution for handling incoming and outgoing phone calls based on AI voice processing feature. Whether you run a support line that offers different information, basing on user input or a telephone announcement broadcast...
Software authors can now shave hours and hours off of their release promotion time by automatically submitting their software to over 110 Internet Software Download sites using AddSoft. It even auto-uploads to all major software repositories....
Understand Code in Less Time:Create Flowchart from Source Code with one click. Get a clear view of the code with Flowcharts. Inherited legacy code? A new member of the team? You will be up to speed in significantly less time. Verify correctness of...
Component to handle VOX (Dialogic telephony voice files) with the maximum easy. Play and record directly, convert from to WAV and other formats. Versions for Delphi 1 and 3, available from author. Free for any registred VOCOM users.
Powerful collection of components providing telephony, faxing, serial port communication, data transfer, speech recognition, and much more.
Telephone programming component, extensition of Micosoft TAPI2.0,support multi-lines, multi-calls per line, help you build you IVR system in few minutes. It can release you from the drudgery of writing low-level code. It makes adding computer... | 
