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DanPHPSupport 1.0
File ID: 91741

DanPHPSupport 1.0
Download DanPHPSupport 1.0 Error Link
License: Freeware
File Size: 71.7 KB
Downloads: 8
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DanPHPSupport 1.0 Description
Description: DanPHPSupport (for lack of a better name) is a PHP-based support ticket system.

The current features include:

-Auto-installer and upgrader for easy installation.
-Update notifier (upon logon, tells you if new version is available)

Knowledge Base

-Add/Edit/Delete Knowledgebase articles
-Customisable Knowledgebase categories
-Searchable listing of articles
-Browse articles by category
-Optional rich-text editor for easy entry of Knowledgebase articles
-Support Tickets

Customisable Ticket Categories

-Customisable Severities (Low, Medium, High, Urgent)
-Create a Support Ticket
-View Ticket Status
-Write reply to ticket
-E-Mail notification whenever someone replies to your ticket
-Canned Responses
-BBCode editor for easy formatting of ticket messages

License: Freeware

Related: Knowledgebase, Ticket, Editor, Medium, urgentcreate, Support, categoriescustomisable, Entry, articlessupport, ticketscustomisable, ticketview, severities, Reply, ticketcanned, responsesbbcode, Formatting, Messages, replies

O/S:BSD, Linux, Solaris, Mac OS X

File Size: 71.7 KB

Downloads: 8

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