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HarePoint HelpDesk for SharePoint 14.0.1.3
File ID: 67072






HarePoint HelpDesk for SharePoint 14.0.1.3
HarePoint HelpDesk for SharePoint 14.0.1.3
Download HarePoint HelpDesk for SharePoint 14.0.1.3http://www.harepoint.com/Report Error Link
License: Shareware
File Size: 16.6 MB
Downloads: 30
User Rating:3 Stars  (1 rating)
Submit Rating:
HarePoint HelpDesk for SharePoint 14.0.1.3 Description
Description: HarePoint HelpDesk for SharePoint allows to build a helpdesk system in SharePoint 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily customized according to the specific needs of the organization.
The major feature of the product is easy and rapid deployment and immediate availability. A deployed HarePoint HelpDesk provides a special helpdesk website template, which can be used to create the required number of support service's sites. The product provides all necessary settings for creation of the desired processing cycle for the user requests: from selecting the required data types for the trouble tickets to configuring notifications and alerts for the helpdesk users and staff.
Other key features of the product include: request processing logic is based on SharePoint declarative workflows; wide collaboration possibilities for helpdesk staff; processing of web, email or phone requests; deep integration with corporate email; fully customizable ticket forms; graphic reports and dashboard for helpdesk staff performance monitoring.
The product licensing is very simple and efficient; it is based on the WFE server number and does not require any additional payments for the subscription, the number of helpdesk operators, or the number of service requests processed.

License: Shareware

Related: sharepoint 2010 help desk, sharepoint service desk, sharepoint helpdesk, sharepoint help desk, helpdesk for sharepoint, sharepoint helpdesk software, sharepoint ticket system

O/S:Windows, WinServer

File Size: 16.6 MB

Price: $1,699.00

Downloads: 30



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