osTicket STS is an open source support ticket system for effective management system of your ticketing tasks. The system has basic features which supports aliases with perl gateway, pop3 login, handles unlimited emails, email intervals to prevent autoresponder loops etc., Administrations features include delete tickets from database, create categories, representatives, define groups, email alerts compatible for pager and much more. User features allows users to login with email and any ticket assigned to them. The system is simple to install and easy to configure.
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