This trouble ticketing system has been written in PERL5 and allows ISP's to track various service related problems. This is used by businesses and individuals to track problems in some types of products or services.
Webchatter Live is a multi-platform compatible script that lets you find out who is on your web site and talk to them. Any time a new person enters your web site, you'll be notified. Runs through your web browser!
Trouble ticket software with a simple yet powerful help desk. It features correspondence tracking, email alerts, unlimited operators and highly customizable HTML and email templates.
This is an online customer support tool which is used by webmasters on their website to communicate with their site visitors by sending and receiving messages. It uses POP3 account for transferring email messages. This script contains several feature
OTRS is an open source ticket request system and has a number of features to manage customer telephone calls and e-mails. It allows all departments such as support, sales, pre-sales, billing, internal IT, helpdesk etc. to respond speedily to inquirie
Easily maintain your sites F.A.Q.'s from an admin area without having to create, modify or upload files on your webserver. Users can submit a question of their own if they do not find the answer located in your list of FAQs and that question is store
iTrack Web Interface offers an option to the customers to submit incidents from their web browsers. Each question is allotted a unique number that can be tracked to assess progress. The submitted questions are emailed to the visitor as well as the w
This script queues customer inquiries and forwards each ticket via email to the operator that first claims ownership over it. A solution for service agents that do not have a permanent connection to the Internet or prefer corresponding with customers
This perl application has been designed for Helpdesks and Support Centers and assists them in organizing their email communication with customers. It allows you to assign user-id for a mail to track down how often a user asks for help. It also allow
FAQ IT is a "keyword-relational" FAQ database that allows users to submit questions via a web page. The FAQ IT administrator can then login and upload answers to questions. | 
